System Installation
Ensuring your people counters are properly configured and setup
Proactive Monitoring
Tools to help you with your device and data health monitoring
Data Integration
Ready-to-use plugins available to integrate data into your BI system
Data Training
Comprehensive training for all stakeholders tailored to their needs
Stay Connected
Peace of mind with the access to FootfallCam Support Team
What is FootfallCam Care?
A comprehensive system maintenance and support service that ensures the upkeep of your FootfallCam products throughout their lifetime, designed to provide you with peace of mind.
We’ve Got You Covered
Provides assurance that your system will be maintained in prime condition at all times.
Installation and Support
Installing our people counter is simple. We offer installation services through local partners. For customers with their own contractors, we provide training and remote support to their installers during site visits. Additionally, customers can use the FootfallCam Support Chat App for additional assistance during installation.
Contact us for deployment service
Proactive System Monitoring
The people counting system must maintain 100% availability, offering business-ready metrics, while demanding minimal maintenance from IT personnel. It should be user-friendly for all stakeholders, requiring minimal training. FootfallCam offers proactive monitoring tools and established workflows to ensure system management and reliability for the next 15 years.
Learn more about FootfallCam V9
Integrating Data to BI System
Integrating footfall and other data metrics into third-party BI systems like PowerBI is essential for businesses today to create a centralised view of analytics. We offer this system flexibility through API and other integration methods.
Learn more about all the integration methods
Data Analytics Trainings
Each stakeholder may have specific uses for the data. We offer webinars and training to ensure all customers can fully utilise data from their people counting system. This includes understanding each data metric and extracting necessary business value from our provided software platform.
Request for a training session
Support Helpdesk
Support services and communications are managed through the Support Portal module within FootfallCam V9. Users access the portal to report issues with their people counting devices. FootfallCam support personnel diagnose and respond to reported issues directly through the portal, facilitating communication between users and support staff.
Go to Support Ticketing SystemTestimonial
“Maintaining my system's top condition is essential for my business, and FootfallCam Care makes it easy.”
A Retailer from United Kingdom
Start using FootfallCam since 2020
“Maintain your system in optimal condition”
Safeguarding Data Integrity in Retail - Alerts, KPIs, and defined workflows uphold the continuity of business operations.
Enterprise Graded System: Keeping Your Data in Prime Condition
Site Visit and Installation Services
Flexible deployment, choose your option.
Working with Your Preferred Contractors
Some businesses may choose to engage their own appointed contractors to handle the deployment, including the people counting system. FootfallCam offers support for your chosen contractors.
Installed by FootfallCam’s Local Partners
Alternatively, FootfallCam provides installation services through our global installer network, available in almost all countries. This service is chargeable but hassle-free.