Customer Journey Analytics

Learn customer behaviour, product engagement, and visit durations to improve merchandising, plan promotions, and boost sales.

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“Uncover Every Step, Optimise Every Experience”

Uncover Every Step, Optimise Every Experience
Uncover Every Step, Optimise Every Experience

People Counting in Action

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  • Store Rental Negotiation

    Secure better rental terms by using footfall and population demographics data to demonstrate customer traffic and justify rent based on real store performance.

  • Staff Roster Planning

    Optimise staffing efficiency by scheduling employees according to peak traffic times, reducing costs and improving customer service.

  • Promotional Event Effectiveness Evaluation

    Maximise ROI by evaluating footfall and sales uplift during promotions, enabling more effective future event planning.

  • Sales Target Based on Store Demographics

    Set achievable sales targets with insights from demographic and footfall data, ensuring goals match the store’s customer base.

  • Store Layout Optimisation

    Boost sales and customer experience by redesigning store layouts based on footfall patterns and engagement data.

  • Identify New Store Opening Location

    Make smarter location decisions by analysing demographic and footfall data to identify high-traffic, high-potential areas.

  • Low Performing Store Closure Decision

    Minimise losses by identifying low-performing stores using footfall and sales data, making informed decisions on closures.

Why FootfallCam for Customer Journey Analytics

FootfallCam combines AI, IoT, and Big Data to deliver comprehensive Customer Journey Analytics tailored to the retail industry. By leveraging footfall data, retailers' own sales and operational data, and other data sources, we provide a holistic view of customer behaviour. Our solution empowers retailers to track every stage of the customer journey, from store entry to product engagement and final purchase decisions. This enables retailers to optimise store layouts, enhance product placements, and personalise marketing strategies, driving better customer experiences and improving sales performance through data-backed insights.

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