Overview
Fast Food Restaurant: Speed of Service
Shorter waiting times mean happier customers. Time the entire customer journey: from entering the store, queuing up, picking up food, dining in, to leaving the store.
Office Cafeteria: Managing rush hours
Live “Rush Hour” dashboard on a corporate website indicates busyness, helping in managing employee experience by distributing traffic during peak hours, allowing employees to pre-plan meal times.
Café/Bar: Ensure right level of coziness
Staff need to respond quickly when there is a surge of people coming in. The tables need to get ready, the customers need to be served in a timely manner, with seats available.
Grab-and-Go: Measure buying decision
Customers browse through the food on display, buy something that appeals to them. Measure people who browsed but did not buy. Which product appeals to which demographics?
